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FAQ

Is NEO.bet trustworthy?

Absolutely! NEO.bet is a reputable platform with proper licensing from the Malta Gaming Authority. Additionally, it adheres to PCI DSS security standards and holds TUV certification.

Is it possible to sign up from Canada?

Yes, individuals from Canada can register on the online sports betting platform, which also facilitates transactions in CAD.

Is it feasible to wager using my mobile device?

Absolutely! The NEO.bet Sportsbook app allows seamless betting directly from your phone, boasting easy installation and user-friendly navigation.

Is Bitcoin deposit possible?

Unfortunately, Bitcoin deposits are not an option on the platform. However, you can utilize conventional payment methods like Visa, MasterCard, and Interac Online.

What is the withdrawal duration?

Withdrawal processing typically takes between one to five banking days, contingent on the chosen method. The operator requires one to two days to process withdrawal requests.

Is withdrawal possible?

Absolutely! You can initiate a withdrawal from NEO.bet to the same banking methods and accounts utilized for deposits. This secure closed-loop process ensures the safety of your funds and minimizes any potential issues with online transfers.

What are the available support options?

You can reach out to the support team via live chat during operational hours on the website. Alternatively, you can opt for email communication or request a callback for assistance, and the team will gladly assist you.