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FAQ

How does PowerPlay's mobile platform enhance the user experience?

PowerPlay's mobile platform offers high contrast, organized sections, seamless navigation, detailed live betting, and well-organized information, enhancing the user experience.

What improvements can users expect from the forthcoming PowerPlay app for Android and iOS?

Users can anticipate a seamless experience with the forthcoming PowerPlay app, mirroring the mobile version's user-friendly design on Android and iOS platforms.

What customer support options does PowerPlay offer and during what hours?

PowerPlay offers 24/7 customer support via live chat, social platforms, email, and phone from 8 a.m. to 12 a.m. EST.

What deposit and withdrawal methods does PowerPlay?

PowerPlay offers a range of deposit methods with free transactions and instant processing. Withdrawal methods have fees starting at $10, with processing times varying from instant to 3-5 business days. The first withdrawal is free, subsequent ones are free over $100, with a 3% fee for withdrawals under $100.

How can new players claim the PowerPlay Canada sports welcome bonus?

New players can claim the PowerPlay Canada sports bonus by signing up and depositing at least $10. The 100% match bonus (up to $500) is credited instantly and can be used on sports or virtuals. To use it, select 'Use bonus funds' when placing a bet. Parlays require minimum odds of 1.5 (-200), and only one active bonus is allowed at a time. Terms apply.