FAQ
What types of sports markets does NRG Bet offer?
NRG Bet offers thousands of markets across a variety of sports, catering to both pre-match and in-play betting preferences.
Does NRG Bet have a dedicated mobile app?
Yes , NRG Bet does offer a bespoke mobile app for iOS. In addition, their mobile site is optimized for Android, iOS, and Windows devices for a seamless experience, providing a smooth and functional betting experience directly through mobile browsers.
How can I sign up with NRG Bet using the promo code?
Simply sign up and enter promo code b20g10 during registration to take advantage of NRG Bet's current offer.
What payment methods does NRG Bet accept?
We accept Mastercard, Visa, Maestro, bank transfers, and cheque payments.
How long does it take to process a withdrawal from my NRG Bet account?
Withdrawal times vary by payment method. Typically, withdrawals to a debit card take 2-5 working days due to banking procedures.
How do I deposit funds into my NRG Bet account?
Log into your account, navigate to the 'Top Up' section under your account settings, and follow the prompts to deposit funds.
What should I do if I need to make a quick deposit to cover a bet?
In your bet slip, enter your Card Security Number (CV2) from the back of your card to deposit funds without leaving the betslip.
How do I initiate a withdrawal from my NRG Bet account?
Log in, go to the 'Account' tab, and select 'Withdraw'. You can withdraw funds to your active payment method from there.
Where can I find the security number on my debit card?
The security number (CV2) is located on the back of your debit card along the white strip in the middle, typically the last three digits on the right-hand side.
What currencies can I use to deposit into my NRG Bet account?
Currently, you can deposit in Sterling and Euros. Once selected, your currency preference cannot be changed.
How should I address any concerns I have about NRG Bet's service?
Contact NRG Bet first via email or social media pages. Their trained operators can assist, and if needed, they can escalate issues or involve the Independent Betting Adjudication Service (IBAS) for resolution.
What documents are required for the Know Your Customer (KYC) process at NRG.bet?
You may need to provide documents such as a bank statement, payslip, HM Revenue and Customs letter, utility bill, passport, or driver's license to verify your identity and age.